[News Boquete] Getting money with ATM problems

We tried withdrawing money yesterday from three different ATM's before knowing of the problem. Our bank has been called in the States and they are giving us a provisional credit. A note was put in our file that necessary paperwork would be slow in coming due to our location. Today I went to HSBC, gave them my debit card and my original passport. I was able to receive money without an ATM charge. They knew of the problem with the ATM machine. It's an extra step, having to go into the bank, but it worked. I tried it once with Banco Nacional and it does not work with them. At HSBC they ran my card through a machine just like you would use at a store.

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